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Help You Trade

Reach our dedicated support team via live chat, email, phone, or WhatsApp. Arabic-speaking agents available Sunday through Friday across all MENA time zones.

support@gbhfx.com +230 5000 0000 WhatsApp Arabic Live Chat
Support Online · Sunday–Friday · 24/5 Coverage
Contact Channels

Choose How You
Want to Reach Us

Live Chat
Instant Response
Chat with a support agent directly from our website. English and Arabic available.
Fastest Response
Phone
+230 5000 0000
Speak directly with our team. Arabic and English lines available during trading hours.
24/5 Available
WhatsApp
Arabic Support
Message our Arabic-speaking team directly on WhatsApp for fast, personal assistance.
Arabic Native
Email
support@gbhfx.com
Email us for account queries, document submissions, and detailed support requests.
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For urgent issues, please use Live Chat or call +230 5000 0000. Email queries are typically responded to within 4 business hours during support hours.

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Thank you for contacting GBH Markets. Your message has been received and the relevant team will respond within 4 business hours.

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Contact Details
General Support
support@gbhfx.com
Reply within 4 business hours
Finance & Withdrawals
finance@gbhfx.com
Deposits, withdrawals & payment queries
Compliance & KYC
compliance@gbhfx.com
Document verification & AML queries
IB & Partnerships
ib@gbhfx.com
Introducing broker & affiliate queries
Complaints
complaints@gbhfx.com
Formal complaints — acknowledged within 2 days
Phone
+230 5000 0000
Arabic & English · 24/5 during trading hours
Support Hours
Sunday00:00 – 24:00 GMT+4
Monday00:00 – 24:00 GMT+4
Tuesday00:00 – 24:00 GMT+4
Wednesday00:00 – 24:00 GMT+4
Thursday00:00 – 24:00 GMT+4
Friday00:00 – 22:00 GMT+4
SaturdayClosed
Our Offices

Where to Find Us

🇲🇺
Registered Head Office · FSC Mauritius
GBH Markets Ltd — Mauritius
[Registered Address], Ebène or Port Louis, Mauritius
info@gbhfx.com
FSC Licence No. GB/XX/XXXX
🇦🇪
MENA Regional Hub
GBH Markets — UAE Representative
Dubai, United Arab Emirates
+971 4 500 0000
Arabic WhatsApp support available
🌐
Online Support Centre
GBH Markets — Digital
www.gbhfx.com
support@gbhfx.com
Live chat available on website 24/5
Help Centre

Frequently Asked Questions

What are your support hours?
GBH Markets support is available 24/5 — Sunday through Friday — covering all MENA trading hours. Arabic-speaking agents are available throughout all support hours. We are closed on Saturdays. During public holidays, live chat and email support remain available with slightly longer response times.
How long does it take to get a response?
Live chat responses are typically instant or within a few minutes. Email responses are sent within 4 business hours during support hours. Phone calls are answered directly. WhatsApp messages are typically replied to within 1 hour during business hours.
How do I contact the compliance department?
For KYC/verification queries, document submission, or compliance-related matters, email compliance@gbhfx.com directly. For formal complaints, email complaints@gbhfx.com and a dedicated complaints officer will be assigned. All complaints receive written acknowledgement within 2 business days.
I have a deposit or withdrawal issue — who do I contact?
All payment-related queries should be directed to finance@gbhfx.com. Please include your account number, the transaction amount, the payment method used, and the approximate date of the transaction. Our finance team responds within 4 business hours and resolves most payment issues within 1 business day.
Can I get support in Arabic?
Yes — Arabic is a first-class support language at GBH Markets, not an afterthought. Our Arabic-speaking support team is available via live chat, phone, email, and WhatsApp throughout all support hours (Sunday to Friday). You can contact us in Arabic at any of our channels and you will receive a response in Arabic.
How do I submit a formal complaint?
Email complaints@gbhfx.com with your account number, the nature of the complaint, and any supporting documentation. You will receive written acknowledgement within 2 business days and a full resolution within 15 business days. If unresolved, you may escalate directly to the FSC Mauritius at +230 203 7000 or fscmauritius.org.
I want to become an Introducing Broker — who do I contact?
Email ib@gbhfx.com or visit our Introducing Broker page. Our IB team will respond within 24 hours with details about our commission structures, marketing materials, and portal access. GBH Markets offers one of the most competitive IB programmes in the MENA market with commissions up to $10 per lot.
I forgot my account login — how do I recover access?
Visit the login page at gbhfx.com/login.html and click "Forgot Password". Enter your registered email address and a reset link will be sent instantly. If you no longer have access to your registered email, contact support@gbhfx.com with your account number and proof of identity to recover your account manually.